Terms and Conditions

Introduction

Welcome to bacmprints.com, owned and operated by BACM Technologies. By using this website and purchasing any products or services from bacmprints.com, you are agreeing to comply with and be bound by the following terms and conditions. Please review the following terms carefully. If you do not agree with these terms, you should not use this site or our services.

Products and Services

bacmprints.com offers a variety of printing services, customized products, and associated services ("Services"). By placing an order on bacmprints.com, you agree to provide accurate information required for the production and delivery of the products. It is your responsibility to ensure that the details provided for your order are correct, as any errors may result in delays or incorrect product deliveries, for which we cannot be held responsible.

Pricing and Payment

All prices listed on the site are in Indian Rupees (INR) unless otherwise specified. We reserve the right to change the prices of our products and services at any time without prior notice. The final price of your order, including applicable taxes and shipping charges, will be displayed during the checkout process.

Payments for orders can be made via the payment options available on the website, which may include credit/debit cards, net banking, UPI, and digital wallets. By providing payment details, you confirm that you are authorized to use the chosen payment method. Your payment will be processed securely, and we do not store any payment details on our servers.

Order Processing and Fulfillment

Once an order is placed on bacmprints.com, we will begin processing it. You will receive an email confirmation with the order details. If you do not receive an order confirmation, please contact us at mukul@bacmprints.com or +91-9818052177.

Order processing times vary based on the type of product or service. Estimated delivery times will be provided during the checkout process and in your order confirmation. While we strive to meet these delivery timelines, delays may occasionally occur due to unforeseen circumstances. In such cases, we will keep you informed about the status of your order.

Shipping and Delivery

We offer shipping services for our products within India. The cost of shipping will be calculated at checkout based on the delivery location and the weight of the package. Once your order has been shipped, you will receive a tracking number that can be used to monitor the progress of your delivery.

Please ensure that the shipping address provided is accurate. We are not responsible for any delays or failures in delivery caused by incorrect shipping information. If you experience any issues with the delivery of your order, please contact our customer service team at mukul@bacmprints.com.

Return and Refund Policy

At bacmprints.com, we aim to ensure that all products are of the highest quality. However, if you receive a defective or incorrect item, you can request a return or exchange. Returns must be initiated within 7 days of receiving the order by contacting us at mukul@bacmprints.com or +91-9818052177 with your order details.

We will process refunds or exchanges for damaged or incorrect products after we have received and inspected the returned item. Please note that custom-printed or personalized products cannot be returned or exchanged unless they are defective or incorrect. Refunds will be issued via the original payment method within 7 business days of receipt of the returned item.

Cancellation Policy

You may cancel your order within 24 hours of placing it by contacting our support team. After 24 hours, cancellation requests may not be accepted as we may have already begun processing your order. If your order has already been processed or shipped, cancellation is not possible. In such cases, please refer to our return policy.

Privacy Policy

We value your privacy and are committed to protecting your personal information. Any information provided to us during the ordering process, including your name, address, email, and payment details, will be used solely for the purpose of processing and delivering your order. For more details, please refer to our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of bacmprints.com after such changes have been posted constitutes your acceptance of the updated terms.

Grievance Redressal

If you have any issues or concerns regarding your order or our services, please contact our Resident Grievance Officer:

We will endeavor to resolve your complaint within one month from the date of receipt.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. In case of any disputes, you agree to submit to the exclusive jurisdiction of the courts located in New Delhi, India.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at mukul@bacmprints.com or +91-9818052177.